At Rose Waters Press, we value transparency and strive to provide services and resources that encourage, equip, and support our community. Please review our refund and return policy carefully before making a purchase.
Services
Due to the nature of services provided, all service purchases are non-refundable once the service has been delivered.
If you need to reschedule or cancel a service, requests must be made at least 24 hours in advance of the scheduled appointment. Cancellations or rescheduling requests made with less than 24 hours’ notice may result in forfeiture of payment.
Digital Products
All digital products, including but not limited to downloadable materials, digital resources, and online content, and non-refundable once accessed or delivered.
Physical Products
If physical products are offered, returns must be requested within 14 days of delivery. Items must be unused and in their original condition. Shipping costs are non-refundable unless the item arrives damaged or defective.
Exceptions
Refunds may be considered on a case-by-case basis at our discretion in the event of technical issues, duplicate purchases, or errors in processing.
No Guarantees
While our services and products are designed to encourage growth and reflection, individual results may vary. No specific outcomes or results are guaranteed.
Contact Us
If you have questions regarding this policy or need assistance, please contact us at:
Email: contact@rosewaterspress.com